1. Please double-check your reservation date, time, and number of guests before completing payment.
2. Upon receipt of payment, your reservation is confirmed.
3. Your reservation cannot be modified (date, time, set menu) after payment is completed.
4. Prior to 2 weeks before your confirmed reservation date, if you wish to make any changes (date, time, or number of guests), please make a new reservation as needed. Once payment is completed and the new reservation is confirmed, please cancel your previous reservation.
5. Any cancellation received within 2 weeks of the reservation date will incur the full charge and no refund will be issued.
6. Your seats will be secured for 10 minutes. Please ensure that you contact us if you will be late. Failure to arrive will be treated as a No-Show and no refund will be issued. Please contact us at +886 (0)966730638 for emergency enquiries only (reservations cannot be taken at this number).
7. Last order: Lunch 13:00; Dinner 20:30.
8. The menu choice of your reservation has to be at the same price and it cannot be modified after the order is confirmed.
9. There is a minimum consumption for each reservation. If the final number of guests is less than original reserved, alternatively you may order drinks from beverage list to meet the minimum consumption.
10. For any food allergy or special dietary needs, please ensure you reply to the dietary restriction confirmation letter sent by the restaurant, or inform us proactively before the meal date. No on-site changes will be accepted without advance notification.
11. For a better dining experience, we do not accept bookings for children under 10 years old. If there are children above 10 years old in the group, please include the number of children when making the reservation and a full adult menu will be charged for him/her.
12. Our corkage fee policy: For wine per 750ml NT$1000, per magnum bottle NT$2000. For liquor or liqueur corkage fee per 750ml NT$1500. Corkage is exclusive of 10% service charge.
13. For food safety concerns, no take away will be provided.
14. Shorts and sandals are not allowed for men.
15.Pets are not allowed in the restaurant.
16. For reservation party size of 20 or more, please email your booking enquiry (date, time and number of guests) to service@raw.com.tw. We will contact you directly.
17. This website is the only official booking channel for RAW (except for authorized booking partners of limited-time collaborative promotions). All other unauthorized private booking channels will not be approved; please be aware that RAW does not guarantee bookings through unauthorized channels. RAW reserves the right to modify or cancel these reservations.